TESTIMONIALS

PLANNING

Once we have executive buy-in, we oversee the implementation process from start to finish.

OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO WALL STREET.

Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.

OUR SERVICES

IMPLEMENT

“Dunagan Engineering Services, Inc. delivered everything they promised. Our customer satisfaction levels are at an all-time high!”

EFFICIENCIES

Dunagan Engineering Services, Inc. uses surveys, interviews, and observation to conduct a comprehensive service audit.

Dunagan Engineering Services, Inc. monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

SEASONED PROS

We identify technology, training, and processes to take your service team to the next level.

LIUL DALA

GLOBAL CO.

Dunagan Engineering Services, Inc.

Business Consulting

On-site audits
Service benchmarking
Fresh Start training
Call center outsourcing
KPI measurement
Legal compliance